Who Billed Me?
This site is the customer support site for Vid Vault. Please feel free to reach out to us if you have any questions, concerns, or would like to be refunded in accordance with our refund policy.
Frequently Asked Questions
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I paid, now how do I get access?
You can login with your email and password in our members area.
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I paid, when do you ship the product?
Vid Vault is a digital program. The content is only available to you, our exclusive members, inside the members area.
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The Vid Vault site is slow.
Check your connection speed, by running a speed test. It could be a internet provider issue or your machine is running slow. Try shutting down your system and trying again.
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I am having problems with the site.
Please email us what computer/laptop/tablet device you are using. What browser you are using (IE, Safari, Chrome, Fire Fox etc), the more info the better, so we can pin point the issue.
Contact
Location:
25350 MAGIC MOUNTAIN PKWY STE 300 VALENCIA, CA 91355
Email:
Call:
1-855-200-0613